Mattress starting $120

New Location in Akron, OH

Extended Showroom in Dallas, TX

Shipping policy

 

Shipping Policy

At Namaste Furniture, we strive to provide you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we handle deliveries and pickups.

Free Delivery Within 50 Miles

  • We offer free delivery for orders within a 50-mile radius from our store locations.
  • Please note that this free delivery offer may not apply to every single order. Additional fees may be applicable for complex orders or deliveries to the second floor.

Additional Charges

  • An additional charge will apply for furniture assembly services.
  • For orders requiring special handling or delivery to upper floors, extra fees may be incurred.

Free Store Pickup

  • We provide a free store pickup option for local customers.
  • Pickup locations may vary and could be different from our main store locations depending on the product. We will notify you of the specific pickup location when your order is ready.

Out-of-City Customers

  • For customers outside our 50-mile delivery zone, we will contact you with a competitive shipping charge once your order has been placed.
  • Customers do not need to pay when placing an order. Payment is required only after receiving the shipping cost details.

Order Processing and Delivery Times

  • Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
  • Delivery times may vary based on your location and the availability of the items.

Delivery Conditions

  • We deliver to residential and commercial addresses.
  • It is the customer's responsibility to ensure that the delivery address is accessible for our delivery team. Please inform us of any special requirements or restrictions.

Damaged or Missing Items

  • If you receive a damaged item, please contact us immediately with photos of the damage, and we will arrange for a replacement or refund.
  • In case of missing items, please report them within 24 hours of receiving your order.

Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

Contact Us

  • If you have any questions or need further assistance, please contact our customer service team at (888) 383-6444.

Thank you for choosing Namaste Furniture! We look forward to serving you.